Privacy Policy

Introduction

Welcome to Unblocker.me. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Create an account
  • Purchase a premium subscription
  • Contact our support team
  • Participate in surveys or promotions
  • Submit feedback

This information may include:

  • Email address
  • Username
  • Payment information (processed through third-party payment processors)
  • Communication records when you contact our support

Information Collected Automatically

When you visit or use Unblocker.me, we may automatically collect certain information about your device and usage patterns. This information includes:

  • Log Data: We record information that your browser sends whenever you visit our website or use our proxy service. This Log Data may include your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other statistics.
  • Device Information: We collect information about the device you use to access our service, including hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Data: We collect information about how you use our service, including the websites you access through our proxy, session duration, bandwidth usage, and feature usage patterns.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. To Provide and Maintain Our Service:
    • Processing and completing transactions
    • Managing user accounts
    • Providing access to our proxy servers
    • Delivering the requested content efficiently
  2. To Improve Our Service:
    • Understanding how users interact with our service
    • Analyzing usage patterns to optimize performance
    • Developing new features and services
    • Troubleshooting technical issues
  3. To Communicate With You:
    • Responding to your inquiries and support requests
    • Sending service updates and administrative messages
    • Providing information about new features or services
    • Marketing and promotional communications (with your consent)
  4. To Ensure Security and Compliance:
    • Protecting against unauthorized access or abuse
    • Detecting and preventing fraud and other prohibited activities
    • Enforcing our Terms of Service
    • Meeting legal and regulatory requirements

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For premium accounts, we retain account information and transaction records for accounting and tax purposes, typically for a period of 7 years.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security assessments and vulnerability scanning
  • Access controls and authentication procedures
  • Server security hardening and regular software updates
  • Employee training on privacy and security practices

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related activities, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples of service providers include:

  • Payment processors for handling subscription payments
  • Analytics providers to help us understand service usage
  • Customer support software providers
  • Email service providers for communications

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  1. Right to Access: You may request a copy of the personal information we hold about you.
  2. Right to Rectification: You may request that we correct inaccurate or incomplete information about you.
  3. Right to Erasure: Under certain circumstances, you may request that we delete your personal information.
  4. Right to Restrict Processing: You may request that we restrict the processing of your information under certain circumstances.
  5. Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
  6. Right to Object: You may object to our processing of your personal information, particularly for marketing purposes.
  7. Right to Withdraw Consent: You can withdraw your consent at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Proxy Service Privacy Considerations

When using our proxy service, please be aware of the following privacy considerations:

  1. Websites Accessed Through Our Proxy: While we hide your IP address from websites you visit through our proxy, these websites may still collect information about you through other means, such as browser fingerprinting, cookies, or account information you provide directly.
  2. Resource Modification: To ensure proper functioning of our proxy service, we may modify resources delivered to you, which could potentially impact your privacy.
  3. Content Filtering: We may implement content filtering to prevent malicious code or unauthorized content, which involves scanning the data transmitted through our service.
  4. Technical Limitations: Due to technical limitations, we cannot guarantee complete anonymity. Some information might leak through certain technologies like WebRTC or Flash.

Children’s Privacy

Our services are not intended for use by children under the age of 13, or the relevant age of digital consent in your jurisdiction. We do not knowingly collect personally identifiable information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data to Russia and process it there. Your submission of such information represents your agreement to that transfer.

Third-Party Links

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Do Not Track Signals

We currently do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@unblocker.me
Website: www.unblocker.me/contact